FAQ
Returns / Refund Policy
Due to the unique handmade nature of these hair ties and customization availability, each one is made to order and therefore we are unable to accept returns. If there are any problems with your order, please contact us through the site here or send an email to kamibjj@kamibjj.com
When will I receive my order?
Usually we try to ship out orders within one week! Hair ties are made to order and depending on quantities and specific ranks, sometimes things may be a bit backed up and running late, if you have any concerns or haven't received an update on your order please contact us here or send us a message at kamibjj@kamibjj.com
Do you do wholesale / re-sale orders?
Yes! Please send us a message through our contact page here, send us a message at kamibjj@kamibjj.com, or reach out to us on our Instagram @kamibjj_
What materials do you use for your hair ties?
KAMI BJJ hair ties are hand crafted with a blend of nylon and spandex, the same material used in rash guards! This makes them easy to wash and dry with the rest of your gear after training. This feature offers great durability and quality with a smooth finish that won't pull on your hair!
Can I wash my scrunchie?
Yes! I have been wearing my own ranked scrunchie to every class for the past 3 years and machine washing/drying with my gear afterwards.
I have a custom request...
I have sewn everything from jiu jitsu belt themed garter belts to headbands and scarves! If you are looking for a unique and special gift for a friend or yourself, feel free to contact me and we can discuss further! Contact us here through our site or send us a message at kamibjj@kamibjj.com. You can also find us on Instagram @kamibjj_
I have another question that is not listed here
Please send us a message here or send an email to kamibjj@kamibjj.com. You can also reach out to us on our Instagram @kamibjj_